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Shell GO+ abroad

  • Can I pay using my Shell fuel card using the Shell App in any country?
  • Can I get Shell GO+ points in any country when paying with my Shell fuel card on the Shell App?
  • Is there any difference for me when fuelling up in another country using my Shell fuel card with Smartpay.
  • Do I get a transactional fee or charge for using the Shell App in another country?
  • What/How do I check the exchange rate?
  • What payment methods are available for me to pay with?
  • What currency am I charged with on my bank statement?
  • Is paying using SmartPay any different to paying in store?
  • What will my receipts look like (language/currency?)
  • Do I still get awarded any Shell GO+ points for paying in another country?
  • Can I redeem any loyalty Shell GO+ benefits/discounts?
  • Who can help me if I am having problems fuelling up in another country with the app?
  • Can I see offers for the country I am visiting?

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