Shell GO+ & Shell SmartPay
Shell GO+ general
- How does Shell GO+ work?
- What are the benefits of Shell GO+ ?
- How can I register for Shell GO+ ?
- How can I know how many points I have saved ?
- Can I get a Shell GO+ physical card ?
- What do I need to do to enjoy the Member benefits ?
Shell SmartPay
- What is Shell SmartPay ?
- What should I do if I key in the wrong pump number?
- What do I do if I have a Technical Issue?
- How do I know if a station has SmartPay ?
- What do I do if I forget my security PIN?
- What do I do if I forget my log-in credentials?
Shell GO+ abroad
- Can I pay using my Shell fuel card using the Shell App in any country?
- Can I get Shell GO+ points in any country when paying with my Shell fuel card on the Shell App?
- Is there any difference for me when fuelling up in another country using my Shell fuel card with Smartpay.
- Do I get a transactional fee or charge for using the Shell App in another country?
- What/How do I check the exchange rate?
- What payment methods are available for me to pay with?
My Shell GO+ account
- How do I delete my account?
- How do I edit my profile?
- How can I update my communications preferences?
- I have forgotten my password. What should I do ?
- How do I change my password?