Shell GO+ General
- How does Shell GO+ work?
- What are the benefits of Shell GO+ ?
- How can I register for Shell GO+ ?
- How can I know how many points I have saved ?
- Can I get a Shell GO+ physical card ?
- What do I need to do to enjoy the Member benefits ?
- My Shell GO+ transactions are not updated properly. For example, I have bought 20 L of fuel and it shows only 15 points for this transaction on the app. What can I do?
- I'm a Shell GO+ member and I need a copy of one of my receipts. Where can I get it?
- My Shell GO+ reward has just expired as I walked into the shop to pay. Can I still use it?
- I don’t have the Shell app, how do I activate my Shell GO+ rewards?
- My Shell GO+ account is showing a discount on an item but you don't have any left. Can I have something else instead?
- My Shell GO+ account in the Shell app shows a discount on an item but I am not interested. Can I have money instead ?
- I was away and when I got back my Shell GO+ reward had expired. Can I still get it?
- Some of my Shell GO+ transactions are not showing in my transaction history, why is this happening?
- Can I use my Shell GO+ account in other countries ?
- During a transaction, I had my Shell GO+ barcode scanned, completed making a payment but forgot to activate an offer. Is there still a way to redeem it?
- Can I use a Shell GO+ reward to buy something of higher value than the reward?
- What's the value of 1 point ?
- How can I use my points to get a discount ?
- Can I collect Shell GO+ points when paying with a commercial fleet card (Shell or partner) ?
- Can I redeem Shell GO+ fuel rewards if I choose to use a commercial fleet card to pay for a transaction?
- Can I redeem Shell GO+ points for discounts when paying with fleet card (Shell or partner) ?
- Can I collect Shell GO+ points when paying with a road transport fuel card (Shell or partner) ?
- Can I use more than one reward on a single transaction in Shell GO+?
- Is there a limit to the number of points per day that can be credited to my account?
- I forgot to bring my mobile phone. Is there another way to have my reward redeemed?
- I forgot to bring my mobile phone. Is there another way to have my points counted?
- Where can I view my Shell GO+ transactions?
- The Shell GO+ program is not available on the station I visited. Why?