Up to 3 rewards can be redeemed in a single transaction, provided they are for different product groups.
For example, a fuel, sandwich, coffee reward/offer in the same transaction is fine.
You can only redeem one fuel reward per transaction.
If you attempt to activate multiple fuel rewards, the reward which expires first will be redeemed.
If the fuel rewards expire on the same day, the one of higher value will be redeemed.
And your member benefits will always apply, except if a reward of higher value is available for the same product group
Contact us
No matter what your question is, you can be assured that we’ll do our best to help you find the answer you’re looking for. Get in touch with a member of our team today.
Online Request Forms
You can also send us a request via web form.
Shell Go+Shell Stations General Enquiries
Phone
For all queries related to Shell ClubSmart please call:
(66) 0 2697 5858 (Monday – Saturday 9 am – 7 pm)
For all other queries please call:
(66) 0 2657 9888 (Monday – Saturday 8 am – 5 pm)