Logo
Skip to main content
shell.co.uk
  1. Shell
  2. Shell GO+ General

Shell GO+ General

  • How does Shell GO+ work?
  • What are the benefits of Shell GO+ ?
  • How can I register for Shell GO+ ?
  • How can I know how many points I have saved ?
  • Can I get a Shell GO+ physical card ?
  • What do I need to do to enjoy the Member benefits ?
  • My Shell GO+ transactions are not updated properly. For example, I have bought 20 L of fuel and it shows only 15 points for this transaction on the app. What can I do?
  • I'm a Shell GO+ member and I need a copy of one of my receipts. Where can I get it?
  • My Shell GO+ reward has just expired as I walked into the shop to pay. Can I still use it?
  • I don’t have the Shell app, how do I activate my Shell GO+ rewards?
  • My Shell GO+ account is showing a discount on an item but you don't have any left. Can I have something else instead?
  • My Shell GO+ account in the Shell app shows a discount on an item but I am not interested. Can I have money instead ?
  • I was away and when I got back my Shell GO+ reward had expired. Can I still get it?
  • Some of my Shell GO+ transactions are not showing in my transaction history, why is this happening?
  • Can I use my Shell GO+ account in other countries ?
  • During a transaction, I had my Shell GO+ barcode scanned, completed making a payment but forgot to activate an offer. Is there still a way to redeem it?
  • Can I use a Shell GO+ reward to buy something of higher value than the reward?
  • What's the value of 1 point ?
  • How can I use my points to get a discount ?
  • Can I collect Shell GO+ points when paying with a commercial fleet card (Shell or partner) ?
  • Can I redeem Shell GO+ fuel rewards if I choose to use a commercial fleet card to pay for a transaction?
  • Can I redeem Shell GO+ points for discounts when paying with fleet card (Shell or partner) ?
  • Can I collect Shell GO+ points when paying with a road transport fuel card (Shell or partner) ?
  • Can I use more than one reward on a single transaction in Shell GO+?
  • Is there a limit to the number of points per day that can be credited to my account?
  • I forgot to bring my mobile phone. Is there another way to have my reward redeemed?
  • I forgot to bring my mobile phone. Is there another way to have my points counted?
  • Where can I view my Shell GO+ transactions?
  • The Shell GO+ program is not available on the station I visited. Why?

Connect with us

  • Youtube
  • Twitter
  • Facebook
  • LinkedIn
  • Instagram
  • Flickr

Site information

  • Accessibility
  • Terms and conditions
  • Privacy policy
  • Cookie policy
  • Shell Global Helpline
Modify cookie preferences